Privacy & Security at Our Museum

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The National Civil War Museum (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

We may collect the following types of information:

• Name 
• Email address
• Phone number
• Billing or payment information (processed securely through third‑party providers)
• Information submitted through contact forms, ticket purchases, or newsletter sign‑ups

When you visit our website, certain data may be collected automatically, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and tracking technologies used for analytics and site performance

We use collected information to:

• Process ticket purchases and donations
• Respond to inquiries and provide customer support
• Send updates, newsletters, or museum announcements (only if you opt in)
• Improve website performance, user experience, and security
• Maintain internal records and operational functions

We do not sell or rent your personal information to third parties.

We may share information with:

• Trusted service providers who assist with payment processing, email delivery, analytics, or website hosting
• Law enforcement or government agencies when required by law

All third‑party partners are required to protect your information and use it only for the services they provide.

Our website may use cookies, analytics tools, and similar technologies to:

• Improve site functionality
• Understand visitor behavior
• Enhance user experience

You can adjust your browser settings to refuse cookies, though some features may not function properly.

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. While no online system is completely secure, we strive to use industry‑standard safeguards.

Our website may contain links to third‑party sites. We are not responsible for the content or privacy practices of external websites. We encourage visitors to review the privacy policies of any linked sites.

Our website is not directed toward children under 13. We do not knowingly collect personal information from children. If such information is discovered, we will delete it promptly.

You may:

• Opt out of marketing emails at any time
• Request updates or corrections to your personal information
• Disable cookies through your browser settings